The Employee Experience Platform | Culture Amp

Manufacturing 2021

The manufacturing benchmark includes all our manufacturing customers, coming from all industries. They all share a substantial part of their workforce being on shop floors dedicated to the manufacturing of materials, machines, and goods.

  • ~3m

    Questions answered
    in last 12 months

  • /
  • ~45

    Organizations

These insights represent ~3m questions answered from ~45 organizations, ranging in size from 30 to 16,400 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Medical Devices

    18%

  • Consumer Electronics

    7%

  • Electrical/Electronic Manufacturing

    7%

  • Health, Wellness and Fitness

    7%

  • Food Production

    7%

  • Machinery

    7%

  • Consumer Goods

    5%

  • Food & Beverages

    5%

  • Computer Networking

    5%

  • Nonprofit Organization Management

    2%

  • Internet

    2%

  • Building Materials

    2%

  • Renewables & Environment

    2%

  • Retail

    2%

  • Education Management

    2%

  • Utilities

    2%

  • Chemicals

    2%

  • Defense & Space

    2%

  • Plastics

    2%

  • Financial Services

    2%

  • Industrial Automation

    2%

  • Information Technology and Services

    2%

  • Printing

    2%

  • not_available

    2%

Region breakdown

  • North America

    64%

  • Oceania

    15%

  • Europe

    8%

  • Asia

    7%

  • MEA

    3%

  • Central America

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Manufacturing employees are engaged

This is in the bottom 48% compared with other industries.


The average eNPS score for organizations in this benchmark is 19 and is in the bottom 21% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

70%

3% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

Same as global average

I am proud to work for [Company]

87%

Same as global average

I rarely think about looking for a job at another company

57%

2% below global average

I would recommend [Company] as a great place to work

81%

3% below global average

The highest scoring question for Manufacturing had 90% of people agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.


People in Manufacturing were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 14% of people disagreeing (+2% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Manufacturing organizations.

1

[Company] is a great company for me to make a contribution to my development

73% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Manufacturing organizations.

1

[Company] is a great company for me to make a contribution to my development

73% favorable

Learning & Development
2

I have confidence in the leaders at [Company]

76% favorable

Leadership
3

The leaders at [Company] demonstrate that people are important to the company's success

74% favorable

Leadership
4

I am happy with my current role relative to what was described to me

75% favorable

Alignment & Involvement
5

Generally, the right people are rewarded and recognized at [Company]

61% favorable

Feedback & Recognition

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

75% favorable

Alignment & Involvement
2

[Company] effectively directs resources (funding, people and effort) towards company goals

60% favorable

Company Performance
3

I have confidence in the leaders at [Company]

76% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.5 stars (-0.4)

Work Life Balance

3.6 stars (-0.2)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.2 stars (-0.3)

Recommend to Friend

70.0% (-1)

CEO Approval

85.0% (+1)

How does Manufacturing compare?

Organizations in Manufacturing tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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