The Employee Experience Platform | Culture Amp

Government 2021

The government benchmark includes government organizations from all levels of government - from local councils to national bodies.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Government Administration

    58%

  • International Trade and Development

    16%

  • International Affairs

    13%

  • Security and Investigations

    6%

  • Political Organization

    6%

Region breakdown

  • Oceania

    64%

  • North America

    25%

  • Asia

    5%

  • Europe

    4%

  • MEA

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Government employees are engaged

This is in the bottom 37% compared with other industries.


The average eNPS score for organizations in this benchmark is 19 and is in the bottom 21% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

67%

Same as global average

I rarely think about looking for a job at another company

59%

Same as global average

I am proud to work for [Company]

86%

1% below global average

I would recommend [Company] as a great place to work

82%

2% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

67%

4% below global average

The highest scoring question for Government had 88% of people agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Work & Life Blend.


People in Government were generally least favourable about Service & Quality Focus, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 16% of people disagreeing (+4% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.2 stars (-0.6)

Culture and Values

3.5 stars (-0.4)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.0 stars (-0.6)

Career Opportunities

2.6 stars (-0.9)

Recommend to Friend

54.0% (-17)

CEO Approval

96.0% (+12)

How does Government compare?

Organizations in Government tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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