The Employee Experience Platform | Culture Amp

Europe 2021

The Europe benchmark represents people who work in Europe, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • ~12m

    Questions answered
    in last 12 months

  • /
  • ~1k

    Organizations

These insights represent ~12m questions answered from ~1k organizations, with in-region presence ranging in size from 10 to 9,900 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Computer Software

    19%

  • Internet

    13%

  • Information Technology and Services

    11%

  • Financial Services

    6%

  • Marketing and Advertising

    3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Europe employees are engaged

This is in the bottom 26% compared with other regions.


The average eNPS score for organizations in this benchmark is 24 and is in the bottom 46% compared with other regions.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

84%

Same as global average

I see myself still working at [Company] in two years' time

66%

1% below global average

I am proud to work for [Company]

85%

2% below global average

I rarely think about looking for a job at another company

57%

2% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

68%

3% below global average

The highest scoring question for Europe had 92% of people agreeing that they understand how their work contributes to [company]'s mission (-1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Europe were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 15% of people disagreeing (-1% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Europe organizations.

1

The leaders at [Company] demonstrate that people are important to the company's success

73% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Europe organizations.

1

The leaders at [Company] demonstrate that people are important to the company's success

73% favorable

Leadership
2

I have confidence in the leaders at [Company]

79% favorable

Leadership
3

[Company] is a great company for me to make a contribution to my development

75% favorable

Learning & Development
4

The leaders at [Company] have communicated a vision that motivates me

67% favorable

Leadership
5

I find the current pace of work at [Company] energizing

63% favorable

Work pressure

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I find the current pace of work at [Company] energizing

63% favorable

Work pressure
2

I find the pace of work here energizing

63% favorable

Work Pressure
3

I really enjoy the work that I am doing

80% favorable

Progress and Growth
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

75.0% (+4)

CEO Approval

87.0% (+3)

How does Europe compare?

Organizations in Europe tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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