The Employee Experience Platform | Culture Amp

Education (Europe) 2021

The education benchmark is primarily representative of employees working in education-related organizations. It includes a mix of E-Learning companies, primary and higher educational institutions and education management organizations as well as education platforms. These organizations employ educators as well as those supporting the delivery of educational services via office, support and technical staff.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • E-learning

    42%

  • Higher Education

    35%

  • Education Management

    19%

  • Primary/Secondary Education

    4%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Education (Europe) employees are engaged

This is in the bottom 27% compared with the overall average.


The average eNPS score for organizations in this benchmark is 16 and is in the bottom 17% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

Same as global average

I see myself still working at [Company] in two years' time

66%

1% below global average

I would recommend [Company] as a great place to work

83%

1% below global average

I am proud to work for [Company]

84%

3% below global average

I rarely think about looking for a job at another company

52%

7% below global average

The highest scoring question for Education Europe had 94% of people agreeing that [company] is in a position to really succeed over the next three years (+16% compared to overall) while they were generally most positive about Learning & Development.


People in Education Europe were generally least favourable about Feedback & Recognition, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 18% of people disagreeing (+2% above average).

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.0 stars (+0.2)

Culture and Values

4.0 stars (+0.1)

Work Life Balance

4.0 stars (+0.2)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.7 stars (+0.2)

Recommend to Friend

77.0% (+6)

CEO Approval

86.0% (+2)

How does Education (Europe) compare?

Organizations in Education Europe tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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