The consulting and staffing benchmark includes organizations that provide advisory and implementation services across a wide range of industries. These organizations tend to have the same leadership and employment structure - though they tend to range from professional engineering consulting, leadership and strategy consulting as well as talent search and recruitment.
~4.5m
Questions answered
in last 12 months
~150
Organizations
These insights represent ~4.5m questions answered from ~150 organizations, ranging in size from 20 to 8,100 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by ] Culture Amp
Management Consulting
26%
Staffing and Recruiting
18%
Accounting
16%
Architecture & Planning
12%
Human Resources
9%
Information Services
7%
Market Research
6%
Professional Training & Coaching
5%
North America
58%
Europe
20%
Oceania
18%
Asia
3%
MEA
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 17% compared with other industries.
The average eNPS score for organizations in this benchmark is 22 and is in the bottom 33% compared with other industries.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 84% Same as global average |
I see myself still working at [Company] in two years' time | 66% 1% below global average |
I am proud to work for [Company] | 85% 2% below global average |
I rarely think about looking for a job at another company | 56% 3% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 68% 3% below global average |
People working in Consulting & Staffing are similarly engaged as other industries.
The highest scoring question for Consulting & Staffing had 90% of people agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.
People in Consulting & Staffing were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 17% of people disagreeing (+0% above average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Consulting and Staffing organizations.
The leaders at [Company] have communicated a vision that motivates me
The factor this relates most closely to is Leadership
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Consulting and Staffing organizations.
1 The leaders at [Company] have communicated a vision that motivates me | 67% favorable Leadership |
2 [Company] is a great company for me to make a contribution to my development | 73% favorable Learning & Development |
3 [Company] effectively directs resources (funding, people and effort) towards company goals | 64% favorable Company Performance |
4 The leaders at [Company] demonstrate that people are important to the company's success | 75% favorable Leadership |
5 I am able to access the work systems/technology I need to do my role from home | 93% favorable Enablement |
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 The leaders at [Company] have communicated a vision that motivates me | 67% favorable Leadership |
2 [Company] effectively directs resources (funding, people and effort) towards company goals | 64% favorable Company Performance |
3 I am able to access the work systems/technology I need to do my role from home | 93% favorable Enablement |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.8 stars (+0) |
Culture and Values | 3.8 stars (-0.1) |
Work Life Balance | 3.6 stars (-0.2) |
Compensation and Benefits | 3.4 stars (-0.2) |
Career Opportunities | 3.6 stars (+0.1) |
Recommend to Friend | 69.0% (-2) |
CEO Approval | 86.0% (+2) |
Organizations in Consulting & Staffing tend to be very similar to the global all industries insights, with no significant departures from the average.
Insights data provided by Culture Amp.
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