The Employee Experience Platform | Culture Amp

Canada 2021

The Canada benchmark represents people who work in Canada, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • ~3m

    Questions answered
    in last 12 months

  • /
  • ~450

    Organizations

These insights represent ~3m questions answered from ~450 organizations, with in-region presence ranging in size from 10 to 3,700 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Computer Software

    20%

  • Internet

    13%

  • Information Technology and Services

    10%

  • Financial Services

    5%

  • Nonprofit Organization Management

    3%

  • Marketing and Advertising

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

76% of Canada employees are engaged

This is in the top 24% compared with other countries.


The average eNPS score for organizations in this benchmark is 33 and is in the top 24% compared with other countries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

71%

4% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

74%

3% above global average

I would recommend [Company] as a great place to work

87%

3% above global average

I am proud to work for [Company]

89%

2% above global average

I rarely think about looking for a job at another company

61%

2% above global average

The highest scoring question for Canada had 93% of people agreeing that they understand how their work contributes to [company]'s mission (+0% compared to overall) while they were generally most positive about Work & Life Blend.


People in Canada were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 14% of people disagreeing (-2% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Canada organizations.

1

[Company] really allows us to make a positive difference

77% favorable


The factor this relates most closely to is Social Connection

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Canada organizations.

1

[Company] really allows us to make a positive difference

77% favorable

Social Connection
2

The leaders at [Company] demonstrate that people are important to the company's success

78% favorable

Leadership
3

The leaders at [Company] have communicated a vision that motivates me

74% favorable

Leadership
4

[Company] is a great company for me to make a contribution to my development

79% favorable

Learning & Development
5

[Company] effectively directs resources (funding, people and effort) towards company goals

65% favorable

Company Performance

How long do people stay?

In the short term, 15% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] effectively directs resources (funding, people and effort) towards company goals

65% favorable

Company Performance
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

71% favorable

Service & Quality Focus
3

The leaders at [Company] demonstrate that people are important to the company's success

78% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

71.0% (+0)

CEO Approval

87.0% (+3)

How does Canada compare?

Organizations in Canada tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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