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Team Effectiveness Global 2021

Culture Amp's Team Effectiveness survey is a simple but powerful way for teams to assess their dynamics and ways of working. The survey, which incorporates the latest research on team development, produces benchmarks allowing companies and team leads to see how they are doing compared to others around the world.

  • ~560k

    Questions answered

  • /
  • ~250

    Organizations

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    15%

  • Internet

    9%

  • Information Technology and Services

    7%

  • Financial Services

    6%

  • Insurance

    4%

  • Food & Beverages

    3%

  • Medical Practice

    3%

  • Nonprofit Organization Management

    2%

  • Public Relations and Communications

    2%

  • Hospital & Health Care

    2%

Region breakdown

  • North America

    43%

  • Oceania

    24%

  • Europe

    23%

  • MEA

    8%

  • Asia

    3%

How are teams doing?

3 out of 4 employees feel their teams are effective.

Overall Team Effectiveness

Team Effectiveness measures how productive and aligned employees feel to their team

I believe I am on the best team for me right now

79%

Being on this team enables me to do my best work

74%

As a team we consistently accomplish what we set out to achieve

72%

Team Effectiveness takes into account multiple things - the individual's fit, their output, and the team's output. All of these are scoring in the 70's. Intriguingly, teams are slightly more likely to feel like they're on the right team, even if the team is not achieving its goals. Perhaps suggesting there are other intangible, social benefits that come from the collaboration within the team, over the tangible outputs.

Team Effectiveness is a great way to create a feedback culture in your organization by starting at the level where work actually gets done - in teams! Every question is crafted to be actionable by all individuals in the team, not only the manager or team lead. This creates accountability and the recognition that team culture is created by each individual, not a single person.

Which questions matter the most?

The questions that are most associated with overall team effectiveness generally have to do with development and team processes. It's important for employees to feel like their expertise is well utilized and they have opportunities to develop. It's also important for communication to be open and employees to approve of decision-making. And ultimately, believe that the team can accomplish their goals.

1

My expertise is well utilized on this team

75% favorable

Knowledge and Capability
2

There is open and honest two-way communication within our team

72% favorable

Communication and Collaboration
3

Generally, I support how decisions are made in our team

77% favorable

Team Processes
4

Working on this team provides me with opportunities that contribute to my development

77% favorable

Development
5

I believe we can successfully accomplish our team goals

80% favorable

Knowledge and Capability

Least favorable areas

People answering Team Effectiveness Global 2021 were least favorable about the following areas:

But they aren't doing the things that feel like nice to haves. For example, celebrating the team's success, or rotating leadership responsibilities. And despite the care team members show to each other, they aren't comfortable sharing their mistakes.

1

We share or rotate some leadership responsibilities in our team (e.g., running meetings, tracking goals, follow-up)

50% favorable

Team Processes
2

We regularly celebrate our team's achievements

57% favorable

Development
3

Team members regularly give each other constructive feedback

58% favorable

Development

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

Build a world-class employee experience today

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