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US West 2021

The US West benchmark represents people who work in US West, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • ~8.5m

    Questions answered
    in last 12 months

  • /
  • ~1k

    Organizations

These insights represent ~8.5m questions answered from ~1k organizations with in-region presence, ranging in size from 10 to 7,100 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    18%

  • Internet

    12%

  • Information Technology and Services

    8%

  • Financial Services

    6%

  • Marketing and Advertising

    4%

  • Hospital & Health Care

    3%

  • Biotechnology

    3%

  • Nonprofit Organization Management

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of US West employees are engaged

This is in the bottom 39% compared with other regions.


The average eNPS score for organizations in this benchmark is 28 and is in the top 41% compared with other regions.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere

73%

2% above global average

I am proud to work for [Company]

89%

2% above global average

I would recommend [Company] as a great place to work

85%

1% above global average

I rarely think about looking for a job at another company

60%

1% above global average

I see myself still working at [Company] in two years' time

67%

Same as global average

The highest scoring question for US West had 94% of people agreeing that they understand how their work contributes to [company]'s mission (+1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in US West were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 15% of people disagreeing (-1% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in US West organizations.

1

I am happy with my current role relative to what was described to me

78% favorable


The factor this relates most closely to is Alignment & Involvement

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in US West organizations.

1

I am happy with my current role relative to what was described to me

78% favorable

Alignment & Involvement
2

I am proud to work for [Company]

89% favorable

Engagement
3

I see myself still working at [Company] in two years' time

67% favorable

Engagement
4

The leaders at [Company] keep people informed about what is happening

77% favorable

Leadership
5

[Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine

74% favorable

Social Connection

How long do people stay?

In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

4.0 stars (+0.1)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

73.0% (+2)

CEO Approval

86.0% (+2)

How does US West compare?

Organizations in US West tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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