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Resources & Utilities (Female) 2021

The resources and utilities benchmark covers organizations that generate, distribute and sell energy and gas products and solutions, including renewable energy. Typical employee roles include both technicians and engineers in the field or on the road as well as those providing support from an office.

  • ~0.8m

    Questions answered
    in last 12 months

  • /
  • ~70

    Organizations

These insights represent ~0.8m questions answered from ~70 organizations, ranging in size from 10 to 1,400 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Utilities

    31%

  • Renewables & Environment

    24%

  • Oil & Energy

    21%

  • Environmental Services

    11%

  • Industrial Automation

    6%

  • Mining & Metals

    4%

Region breakdown

  • Oceania

    52%

  • North America

    30%

  • Europe

    12%

  • Asia

    4%

  • South America

    1%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Resources and Utilities (Female) employees are engaged

This is in the bottom 28% compared with the overall average.


The average eNPS score for organizations in this benchmark is 20 and is in the bottom 29% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I rarely think about looking for a job at another company

60%

1% above global average

I see myself still working at [Company] in two years' time

66%

1% below global average

I am proud to work for [Company]

84%

3% below global average

I would recommend [Company] as a great place to work

80%

4% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

63%

8% below global average

The highest scoring question for Resources & Utilities Female had 87% of people agreeing that their manager genuinely cares about their wellbeing (-1% compared to overall) while they were generally most positive about Work & Life Blend.


People in Resources & Utilities Female were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 24% of people disagreeing (+7% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Resources and Utilities (Female) organizations.

1

Day-to-day decisions here demonstrate that quality and improvement are top priorities

67% favorable


The factor this relates most closely to is Service & Quality Focus

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Resources and Utilities (Female) organizations.

1

Day-to-day decisions here demonstrate that quality and improvement are top priorities

67% favorable

Service & Quality Focus
2

I have confidence in the leaders at [Company]

72% favorable

Leadership
3

[Company] is a great company for me to make a contribution to my development

70% favorable

Learning & Development
4

[Company] really allows us to make a positive difference

76% favorable

Social Connection
5

The leaders at [Company] demonstrate that people are important to the company's success

70% favorable

Leadership

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I believe there are good career opportunities for me at [Company]

57% favorable

Learning & Development
2

I believe the leaders at [Company] are making effective decisions regarding the COVID-19 Pandemic

90% favorable

Leadership
3

Day-to-day decisions here demonstrate that quality and improvement are top priorities

67% favorable

Service & Quality Focus
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.4 stars (-0.5)

Work Life Balance

3.6 stars (-0.2)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.2 stars (-0.3)

Recommend to Friend

71.0% (+0)

CEO Approval

83.0% (-1)

How does Resources and Utilities (Female) compare?

Organizations in Resources & Utilities Female tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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