The People & Culture Platform | Culture Amp

United Kingdom (1000+) 2020

The United Kingdom benchmark represents people who work in United Kingdom. It covers all industries and functions. The benchmark includes people who work in United Kingdom but their organizations have headquarters in other countries. This benchmark only includes organizations of size 1000–plus employees.

  • ~3m

    Questions answered
    in last 12 months

  • /
  • ~150

    Organizations

These insights represent ~3m questions answered from ~150 organizations, ranging in size from 10 to 16,200 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    23%

  • Internet

    8%

  • Information Technology and Services

    7%

  • Financial Services

    6%

  • Food & Beverages

    4%

  • Investment Management

    4%

  • Retail

    3%

  • Public Relations and Communications

    3%

  • Staffing and Recruiting

    3%

  • Insurance

    3%

  • Health, Wellness and Fitness

    3%

Included countries

  • United Kingdom
  • Jersey

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

68% of United Kingdom (1000+) employees are engaged

This is in the bottom 9% compared with the overall average.


The average eNPS score for organizations in this benchmark is 10 and is in the bottom 14% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

62%

1% below global average

I am proud to work for [Company]

84%

2% below global average

I would recommend [Company] as a great place to work

80%

2% below global average

I rarely think about looking for a job at another company

51%

4% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

62%

7% below global average

The highest scoring question for United Kingdom 1000+) had 86% of People agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Management.


People in United Kingdom 1000+) were generally least favourable about Service & Quality Focus, and were most negative towards 'I believe that my total compensation is fair, relative to similar roles at [Company]' with 27% of people disagreeing (+4% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in United Kingdom (1000+) organizations.

1

I have confidence in the leaders at [Company]

70% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in United Kingdom (1000+) organizations.

1

I have confidence in the leaders at [Company]

70% favorable

Leadership
2

The leaders at [Company] demonstrate that people are important to the company's success

63% favorable

Leadership
3

The leaders at [Company] have communicated a vision that motivates me

58% favorable

Leadership
4

[Company] really allows us to make a positive difference

63% favorable

Social Connection
5

[Company] is in a position to really succeed over the next three years

70% favorable

Company Performance

How long do people stay?

In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have confidence in the leaders at [Company]

70% favorable

Leadership
2

Generally, the right people are rewarded and recognized at [Company]

48% favorable

Feedback & Recognition
3

I am happy with my current role relative to what was described to me

74% favorable

Alignment & Involvement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.4 stars (-0.1)

Recommend to Friend

69.0% (-2)

CEO Approval

82.5% (-1.5)

Are staff empowered with results?

Organizations in the United Kingdom (1000+) benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • United Kingdom (1000+)


    7%



  • How does United Kingdom (1000+) compare?

    People in United Kingdom 1000+) were much more positive than average regarding Decision Making.


    On the lower side, People in United Kingdom 1000+) had much lower favorable scores than average in Action, Fairness, and Feedback & Recognition.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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