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Logistics & Transport (United States) 2020

The logistics and yransport benchmark covers organizations that are helping solve the complex challenges of moving freight, goods or people from one location to another. They employee staff working on the ground in warehouses, shipping yards, on the road, and those that provide support from headquarters such as admin, HR, finance, sales and operational roles.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Wholesale

    57%

  • Transportation/Trucking/Railroad

    38%

  • Warehousing

    3%

  • Logistics and Supply Chain

    3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Logistics and Transport (United States) employees are engaged

This is in the top 45% compared with the overall average.


The average eNPS score for organizations in this benchmark is 18 and is in the top 40% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

67%

4% above global average

I rarely think about looking for a job at another company

57%

2% above global average

I would recommend [Company] as a great place to work

82%

Same as global average

I am proud to work for [Company]

85%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

68%

1% below global average

The highest scoring question for Logistics & Transport United States had 89% of People agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Management.


People in Logistics & Transport United States were generally least favourable about Leadership, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 17% of people disagreeing (+3% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (-2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I believe that my total compensation is fair, relative to similar roles at [Company]

51% favorable

Fairness
2

I have confidence in the leaders at [Company]

70% favorable

Leadership
3

I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

49% favorable

Alignment & Involvement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.5 stars (-0.3)

Culture and Values

3.5 stars (-0.4)

Work Life Balance

3.4 stars (-0.4)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

67.0% (-4)

CEO Approval

70.0% (-14)

Are staff empowered with results?

Organizations in the Logistics and Transport (United States) benchmark on average gave 4% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Logistics and Transport (United States)


    4%



  • How does Logistics and Transport (United States) compare?

    People in Logistics & Transport United States were much more positive than average regarding Decision Making and Company Performance.


    On the lower side, People in Logistics & Transport United States had much lower favorable scores than average in Action, Voice, and Fairness.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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