The consulting and staffing benchmark includes organizations that provide advisory and implementation services across a wide range of industries. These organizations tend to have the same leadership and employment structure - though they tend to range from professional engineering consulting, leadership and strategy consulting as well as talent search and recruitment.
~760k
Questions answered
in last 12 months
~55
Organizations
These insights represent ~760k questions answered from ~55 organizations, ranging in size from 20 to 4,200 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Management Consulting
41%
Accounting
18%
Architecture & Planning
18%
Staffing and Recruiting
12%
Market Research
4%
Human Resources
4%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 45% compared with the overall average.
The average eNPS score for organizations in this benchmark is 20 and is in the top 33% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I see myself still working at [Company] in two years' time | 67% 4% above global average |
I would recommend [Company] as a great place to work | 84% 2% above global average |
I rarely think about looking for a job at another company | 55% Same as global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 69% Same as global average |
I am proud to work for [Company] | 84% 2% below global average |
People working in Consulting & Staffing United States are more engaged than Professional Services DACH, Marketing & Advertising Female, Professional Services Western Europe, and Retail United Kingdom. People working in Consulting & Staffing United States are less engaged than Asia 500–1000), Finance 0–100), New Tech South America, and Hospitality United States.
The highest scoring question for Consulting & Staffing United States had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.
People in Consulting & Staffing United States were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (-4% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Consulting and Staffing (United States) organizations.
[Company] is a great company for me to make a contribution to my development
The factor this relates most closely to is Learning & Development
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Consulting and Staffing (United States) organizations.
1 [Company] is a great company for me to make a contribution to my development | 80% favorable Learning & Development |
2 The products and services [Company] provides are as good as, or better than, our main competitors | 74% favorable Company Performance |
3 I have confidence in the leaders at [Company] | 73% favorable Leadership |
4 The leaders at [Company] demonstrate that people are important to the company's success | 71% favorable Leadership |
5 I believe there are good career opportunities for me at [Company] | 67% favorable Learning & Development |
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (-2% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 The products and services [Company] provides are as good as, or better than, our main competitors | 74% favorable Company Performance |
2 [Company] is a great company for me to make a contribution to my development | 80% favorable Learning & Development |
3 Most of the systems and processes here support us getting our work done effectively | 63% favorable Enablement |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.8 stars (+0) |
Culture and Values | 3.8 stars (-0.1) |
Work Life Balance | 3.8 stars (+0) |
Compensation and Benefits | 3.5 stars (-0.1) |
Career Opportunities | 3.6 stars (+0.1) |
Recommend to Friend | 72.0% (+1) |
CEO Approval | 87.0% (+3) |
Organizations in the Consulting and Staffing (United States) benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Consulting and Staffing (United States)
8%
People in Consulting & Staffing United States were much more positive than average regarding Action, Decision Making, and Learning & Development.
On the lower side, People in Consulting & Staffing United States had much lower favorable scores than average in Voice.
Insights data provided by Culture Amp.
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